We do not offer Saturday delivery.
Thank You for visiting the I-Supplements.com Shipping and Information Page. Our Staff hopes you have had a positive experience on the web-site, whether you are looking to place an order, read informative articles, blogs & reviews or to educate yourself on a particular Health & Nutrition Supplement. We would like to offer you 10% Off your order today for visiting www.i-supplements.com. Simply use the coupon code: info10 during the checkout process and feel free to pass this amazing savings to all of your friends. Take advantage today, as this offer may not be available very long.
When will my order ship?
We process orders Monday through Friday. We do not process or ship orders on weekends or holidays. We get most orders out the same or next day. Please allow 7-14 business days for orders to arrive. If we have a problem getting your product in stock we will notify you by email or phone. *Please note - not all items sold on our site are readily available in our warehouse and will need to be special ordered to complete your shipment. If so, your order should process and ship within several business days from the day when it was ordered.
We do not process order's after 1PM EST or on Saturday's and Sundays.
SHIPPING
Typically, all in-stock orders are shipped within 24-48 hrs. If an item is out of stock and is not expected within 48 hours, we will email you and give you a projected ship date. Please make sure you provide a correct shipping and email address on your order.
We do not process order's after 1PM EST or on Saturday's and Sundays.
Incorrectly Inputting Shipping Information
If you incorrectly input your address, forget to add your suite or apartment number, input your zip code incorrectly, you will be charged a fee. No questions asked! USPS, UPS and FedEx both charge i-Supplements a fee to send it back or to intercept your package when they can not find your shipping destination. If you want your order re-shipped it will be the original shipping cost of your order plus the fee. If you want to cancel the order, your credit will be minus the fee, 20% re-stock fee and minus the original shipping cost. So please double and triple check your address after you input it. We do not want to charge these fee's to you.
What is Package Delivery Insurance?
Insure your package arrives every time. For $1.99 your package delivery is guaranteed, no questions asked. $1.99 covers your package 100%. If you package is ever lost, stolen or damaged during shipping it is replaced and re-shipped at no cost to you.
Package Insurance does not cover International Shipments.
Domestic Shipping
All orders are shipped either USPS, UPS or FedEx. USPS generally tends to be more affordable with smaller packages (less than 3 pounds), so please keep this in mind when ordering.
Flat Rate Super Saver is a flat $7.45 for any order under 2 pounds. Any order over 2 pounds, then standard shipping rates will apply. (See below) By choosing this method your order will either be shipped USPS, UPS or FedEx (you do not get the option). All orders should arrive no more than 3-8 business days from when it was placed. (Only valid on USA orders - excluding HI and AK and US Territories).
USPS Priority Rate is $8.95 plus $1.00 per each additional item. Any order over 5 pounds, you will be called or emailed with an exact shipping quote to make sure you are OK with the cost.
USPS Priority Mail (Alaska, Hawaii and U.S. Territories). Shipments start at $9.95 and 1.00 for each additional item. If your order is over 5 pounds, we will email what the shipping cost will be. Your order will not be shipped until you approve the new total. All orders will be shipped U.S.P.S. Priority Mail.
USPS Express Mail (1-2 days arrival time) is $29.95 plus $1.00 per each additional item. Any order over 5 pounds, you will be called or emailed with an exact shipping quote to make sure you are good with the revised shipping cost.
Ground (FedEx/UPS) is $11.95 plus $1.00 per each additional item. Any order over 5 pounds, there will be additional shipping charges. See below.
Do I get a tracking number?
Yes! When we process your order, you get a tracking number emailed to you after 4pm EST the day your order ships so you can track the order right to your doorstep! We need an accurate email to get this to you.
How do you ship to the military?
We use the U. S. Post Office for all APO and other military forwarding addresses. It is difficult to tell you how long it takes due to where you may be in the military. On average shipments take 5-7 business days to deliver.
What type of packaging is my order shipped in?
We understand the need for privacy so our orders are shipped in brown boxes or padded envelopes. For further privacy, the shipping label will state "Fulfillment Company" instead of i-Supplements.